State Privacy Notice
This Policy was last updated on: November 14, 2025
This State Privacy Notice ("Notice") supplements the information contained in the Pendleton Woolen Mills, Inc. ("Pendleton") Privacy Policy and applies solely to all visitors and users of the Pendleton website, www.pendleton-usa.com/ (our "Website "), who reside in states that have enacted comprehensive consumer privacy laws ("Privacy Law States") that may apply to Pendleton’s operations. The purpose of this Notice is to educate you about our information collection practices prior to our collection of your personal information.
As of the date of this Notice, the applicable Privacy Law States include:
California (California Consumer Privacy Act)
Colorado (Colorado Privacy Act)
Connecticut (Connecticut Data Privacy Act)
Delaware (Delaware Personal Data Privacy Act)
Indiana (Indiana Online Data Privacy Act)
Iowa (Iowa Consumer Data Protection Act)
Kentucky (Kentucky Online Data Privacy Act)
Maryland (Maryland Online Data Privacy Act, effective 10/1/25)
Minnesota (Minnesota Consumer Data Privacy Act, effective 7/31/25)
Montana (Montana Consumer Data Privacy Act)
Nebraska (Nebraska Data Privacy Act)
Nevada (Nevada Revised Statutes Chapter 603A)
New Hampshire (New Hampshire Data Privacy Act)
New Jersey (New Jersey Data Privacy Law)
Oregon (Oregon Consumer Privacy Act)
Rhode Island (Rhode Island Online Data Privacy Act)
Tennessee (Tennessee Information Protection Act, effective 7/1/25)
Texas (Texas Data Privacy and Security Act)
Utah (Utah Consumer Privacy Act)
Virginia (Virginia Consumer Data Protection Act)
The laws adopted by the foregoing states are referred to collectively herein as "State Privacy Laws."
We adopt this Notice to comply with the laws of these states. Any terms herein that are defined in your state’s privacy law have the same meaning as defined in your state when used in this Notice.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information" or "personal data"). Personal information does not include publicly available information from government records or deidentified or aggregated consumer information.
We have collected the following categories and types of personal information from our consumers, employees, and job applicants within the last twelve (12) months (note that not all categories have been collected or received for every individual):
A. Identifiers and other personal information. This category includes real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license or state identification number, passport number, telephone number, physical characteristics or description, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, medical information, or health insurance information.
B. Protected classification characteristics. This category includes age race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
C. Commercial information. This category includes records of personal property, products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
D. Internet or other similar network activity. This category includes browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
E. Geolocation data. This category includes physical location.
F. Education, professional, or employment-related information. This category includes current or past job history or performance evaluations.
G. Inferences drawn from other personal information. This category includes information used to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
H. Sensitive information. This category includes some types of information already identified above, such as social security number, driver’s license, passport number, log-in information, financial information, and precise geolocation.
As we explain in the "How We Collect Your Information" section of our Privacy Policy, we obtain the categories of personal information listed above from the following categories of sources:
1. Directly from you. For example, from forms you complete or products and services you purchase.
2. Automatically as you navigate through our Website. For example, from observing your actions on our Website.
3. From third parties, for example, our business partners.
Use of Personal Information
We may use, sell, or disclose the personal information we collect for one or more of the following purposes:
To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
For data analytics, research, and marketing, including to personalize your website experience and to deliver content and product offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).
To third parties to market their products or services to you if you have not opted out of these disclosures.
governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the California Privacy Laws.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose or sell your personal information (as the term "sell" is defined in State Privacy Laws), subject to your right to opt-out of those sales, as described in the Personal Information Sales Opt-Out section below.
When we disclose personal information to a service provider for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. Some State Privacy Laws, such as California’s CCPA, prohibit third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.
We share your personal information with the following categories of third parties:
- Affiliates, partners, and subsidiary organizations.
- Transaction processors.
- Operating systems and platforms.
- Advertising networks.
- Our Website creator.
- Internet service providers.
- Third parties we use to support our business, including for research, marketing, and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads.
- Data aggregators.
One such service provider is the data marketing vendor Oracle America, Inc. ("Oracle"), which provides cloud data services to us. We allow Oracle to place on our website cookies or similar technology (discussed below) to collect information about your activity on our website. Such information may include your IP address, what features of our site you use, and products you browse. Using this information, Oracle provides to us analytics about user activity so we can better understand how our site is used. Oracle may also add this information to its database for development and enhancement of its products and services and to provide targeted advertising services and behavioral marketing information to other businesses that use Oracle cloud data services. For more information about how Oracle uses this type of information, please review Oracle’s privacy policy (Section 5) for these services here.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Pendleton has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers and other personal information.
Category B: Protected classification characteristics.
Category C: Commercial information.
Category D: Internet or other similar network activity.
Category E: Geolocation data.
Category F: Education, professional, or employment-related information.
Category G: Inferences drawn from other personal information.
Category H: Sensitive data.
Sales of Personal Information
In the preceding twelve (12) months, Pendleton has sold the following categories of personal information:
Category A. Identifiers and other personal information.
Category B. Protected classification characteristics.
Category C. Commercial information.
Category D. Internet or other similar network activity.
Category E. Geolocation data.
Category H: Sensitive information.
We sell your personal information to the following categories of third parties:
Data aggregators
To third parties to market their products or services to you if you have not opted out of these disclosures.
To third parties we use to support our business, including for research, marketing, and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads. As detailed above in our explanation of how and with whom we share personal information, one entity to whom we sell personal information is Oracle, which provides data marketing analytics services to us and also includes information collected about user activity in its marketing database and analytics services to other businesses that subscribe to Oracle’s services.
Data Retention
We retain each category of personal information that we collect for as long as necessary to fulfill the purposes described in our Privacy Policy, including to satisfy legal or reporting requirements. What this means in practice will vary for different types of information.
Your Rights and Choices
If you are a resident of a Privacy Law State, you have rights regarding your personal information.
Except where otherwise indicated, the following rights exist in all Privacy Law States:
Right to Know: You have the right to request that we disclose to you the categories of personal information we have collected about you over the past 12 months, as well as the sources of such personal information, the purposes, and the categories of third parties with whom such personal information is shared. In addition, you have the right to request information about whether we sold or disclosed your personal information for a business purpose.
Right to Access: You have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, disclose, sell, and share. This is also called a "data portability request."
Right to Delete: You have the right to request that we delete personal information that we collect from you, subject to applicable legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions. Note that this right is not applicable to residents of Iowa and Utah.
Right to Opt-Out of Sale or Sharing of Personal Information and Targeted Advertising: You have the right to opt out of the sale or sharing of your personal information to or with third parties, as well as the right to opt out of targeted advertising or profiling in furtherance of decisions that produce legal effects or effects of similar significance.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to request that a business limit its use of your sensitive personal information for use only to perform the services or provide the goods you have requested. Note that this right is not applicable to residents of Iowa and Utah.
Right to Not Receive Discriminatory Treatment: You have the right not to receive discriminatory treatment for the exercise of your privacy rights. If you choose to exercise any of these rights, you will not receive different prices or quality of services unless permitted by applicable law, including if those differences are reasonably related to your information. For example, if you exercise your right to opt out of sale or sharing of your personal information, the ads you view may not be tailored to your interests.
Exercising Your State Privacy Rights
To exercise your rights to know, access, delete, or correct your personal information, please submit a request by contacting us using one of the methods provided below in the Contact Information section, below.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may use an authorized agent to submit a request to know, access, delete, correct, or opt-out on your behalf. An authorized agent must have your signed permission to submit a request on your behalf or provide proof that they have power of attorney in accordance with applicable law. Before completing requests from authorized agents, we may contact you directly to confirm you’ve given your permission and/or to verify your identity.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, which may include name, e-mail address, mailing address, and/or phone number.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
Once we receive and confirm your verifiable consumer request, we will honor your request unless an exception applies. If we are unable to comply with your request in whole or in part, we will notify you with reasons for the denial.
We will delete or de-identify personal information not subject to a legal exception from our records and will direct our service providers to take similar action. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Making a verifiable consumer request does not require you to create an account with us. In addition, we do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out.
How to Submit an Appeal
To appeal our decision regarding a request to these rights, you may contact us using one of the methods provided below in the Contact Information section. We will respond to your appeal request within 45 days of receipt.
Personal Information Sales Opt-Out
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not collect the personal information of consumers we actually know are less than 18 years of age. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following page: Do Not Sell My Personal Information.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may opt back in to personal information sales at any time by contacting us by the methods provided in Contact Information, below.
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination
We will not discriminate against you for exercising any of your State Privacy Laws rights. Unless permitted by the California Privacy Laws, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on the Website and update the Notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or comments about this Notice or the ways in which Pendleton collects and uses your information described here and in the Privacy Policy, or if you wish to exercise your rights under the State Privacy Laws, or if you need to access this Notice in an alternative format due to having a disability, please do not hesitate to contact us at:
Phone: 800-649-1512
Email: pendletoncustomerservice@penwool.com
Address: Pendleton Woolen Mills Customer Service, PO Box 3030, Portland, OR 97208
039801\09000\18604117v4