Sorry, it's not you. It's us.

We're experiencing technical issues and cannot handle your request properly at that time. We apologize for any inconvenience.

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Call Pendleton Customer Service 1-877-996-6599 .
We're here Mon-Fri: 6 am - 6 pm, Sat: 8 am – 4 pm

Alternatively, you can email us at
pendletoncustomerservice@penwool.com