Shipping Information

Orders are typically processed within 3-4 business days. Standard delivery varies, but usually takes no more than 10-12 business days from the time the order is processed. Please allow up to 10 weeks for furniture delivery. Personalized items may take an extra 30 days. Our one-time shipping rate includes backorders and exchanges.

Shipping Rates

We offer free standard shipping for all orders.

Rush Charges

An Additional $7.95 per address for 2-4 business day delivery, or $14.95 per address for express overnight next business day delivery, is added to orders received by Noon PT, Monday through Friday. Rush delivery is not available for furniture, wall art, luggage or pet items. Special rush shipping charges apply to most home items and blankets. See chart below.

Important 2022 Holiday Shipping Information

Shop by the following dates for Christmas delivery:

Holiday Shipping Cut Off Dates and Times
Column one has shipping method and the second column shows the last date for this method to guarantee Christmas delivery

Shipping Method

Order By

Standard Delivery

Sunday, December, 11th - midnight PT

2-4 Business Day Delivery

Friday, December, 16th - midnight PT

Next Business Day Delivery

Wednesday, December 21st - midnight PT

Items with Personalization

Thursday, November 10th - midnight PT

Delivery times are for in-stock items only. Orders to PO boxes, pet items, oversized items, furniture or any items that require additional handling surcharges are not guaranteed to arrive by Christmas Eve.

FREE In-Store Pick-Up

If you live near a retail or outlet store, you may be able to have your order shipped to your local store for free. You'll receive an email when your package is ready to be picked up. Note: Not all products may be shipped to store, including furniture, rugs and large, bulky items. Expedited shipping is not available.

International Customers

Sorry, we don't ship outside the U.S.

Oversized Items

Some larger items and/or custom furniture have additional shipping charges. These charges are noted in the online product copy on the item page, or in parentheses ($) next to the price in our printed catalog. We are unable to ship large items to Alaska or Hawaii.

Additional Rush Charges For Home Items and Blankets

Additional Rush Shipping Charges for Home Items and Blankets
Column one has types of products and the second column has additional shipping charge if rush shipping is requested
Product Category Additional Charge Per Item
Large Luggage Pieces $60.00
Flatweave Rugs $37.50
Medium Luggage Pieces $30.00
Comforters, Lamps and Heavy/Oversize Home Decor Items $22.50
Duvet covers, Blankets, Quilts, Large Pillows, Bags and Small Luggage $15.00
Baby Blankets and Large Home Decor Items $11.25
Throws, Pillows, Large Towels, Sheet Sets, Home Decor Items, Mugs and Water Bottles $7.50
Fabric, Small Towels, Shams and Small Home Decor Items $3.75

Orders shipped Standard Delivery to PO Boxes, Alaska or Hawaii may incur these charges based on the size of the shipping carton.