Shipping Information

Orders are typically processed within 3-4 business days. Standard delivery varies, but usually takes no more than five to ten business days from the time the order is processed. Please allow up to 10 weeks for furniture delivery. Our one-time shipping rate includes backorders and exchanges.

FREE In-Store Pick-Up

If you live near a retail or outlet store, you may be able to have your order shipped to your local store for free. You'll receive an email when your package is ready to be picked up. Note: Not all products may be shipped to store, including furniture, rugs and large, bulky items. Expedited shipping is not available.

International Customers

Sorry, we don't ship outside the U.S.

Shipping Rates

We offer flat rate shipping for orders under $99, and free standard shipping for orders $99 and higher.

Rush Charges

An Additional $7.95 per address for 2-4 business day delivery is added to orders received by Noon PT, Monday through Friday. Rush delivery is not available for furniture, wall art or pet items. Special rush shipping charges apply to most home items and blankets. See chart below.

Oversized Items

Some larger items and/or custom furniture have additional shipping charges. These charges are noted in the online product copy on the item page or in parentheses ($) next to the price in our printed catalog. We are unable to ship large items to Alaska or Hawaii.

Additional Rush Charges For Home Items and Blankets

Product Category Additional Charge Per Item
Large Luggage Pieces $60.00
Flatweave Rugs $37.50
Medium Luggage Pieces $30.00
Comforters, Lamps and Heavy/Oversize Home Decor Items $22.50
Duvet covers, Blankets, Quilts, Large Pillows, Bags and Small Luggage $15.00
Baby Blankets and Large Home Decor Items $11.25
Throws, Pillows, Large Towels, Sheet Sets, Home Decor Items, Mugs and Water Bottles $7.50
Fabric, Small Towels, Shams and Small Home Decor Items $3.75

Orders shipped Standard Delivery to PO Boxes, Alaska or Hawaii may incur these charges based on the size of the shipping carton.