Whether you're purchasing online or just browsing, your privacy is important to
us. Please take the time to review Pendleton's policy for handling your customer
information. By visiting the Pendleton website, you are accepting the practices
time to time, so please revisit this page and review the Policy regularly. If you
[email protected]. We appreciate your comments
Pendleton may share the information it collects with third parties, as detailed
below. We may use the information to improve the content of our website, to
make our future marketing efforts more efficient, to notify you about current
Pendleton products, special offers, services and events, and for other purposes.
The information we collect may be combined with other personally identifiable
information available from our records and other sources, such as purchase
history and demographic information.
Your trust and privacy are very important to us! Therefore, we ask only for the
information we need to process your requests:
If you purchase from us or request a Pendleton catalog by mail, we will need a
postal address, and we will add your name to our mailing list. Occasionally, we
may also share your name with select companies whose services or products
are similar to Pendleton's. If you do not want to receive our catalog by mail or do
not want your name shared with other companies, just let us know by calling
1-800-649-1512 or faxing us at 503-535-5502, or simply click here
to send us an e-mail.
We ask for your phone number on the order form in the event we need to
contact you regarding your order. We will not otherwise call you, and we will not
share your phone number with any other companies.
Credit Card Information
To purchase from the Pendleton website, you will need to give us a credit card
number. This information is kept encrypted during your order to ensure secure purchases.
If you would like to receive e-mail on what's new at the Pendleton site, fill out
our e-mail registration page, or give us your e-mail address at checkout, and we
will add you to our mailing list. If you subscribe to Pendleton's e-mail list, we will
send you periodic updates and news about our website. We will also use the
e-mail address you provide on your order to send you website updates. Please
be assured that the e-mail address you provide to Pendleton is for internal use
If you decide you would like to be removed from this service, you may follow the
instructions on the messages you are sent, call us at 1-800-649-1512, send a
fax to 503-535-5502, or click here to send us an e-mail.
You may choose to include a gift message with your online purchase. We will
include the note when we deliver the gift to the recipient address you provide.
We will not otherwise disclose the note to anyone.
Questions and Comments:
We want to hear from you -- your comments, suggestions, questions. Every
message is read and a response sent as quickly as possible if requested. The
information you send us is used to respond to your questions and comments
only. You may send your comments, suggestions or questions to Pendleton
Woolen Mills Customer Service Dept., P.O. Box 3030, Portland, OR 97208, or
to send an e-mail to our Customer Service Department, please click here.
Pendleton may also use "cookies" or other means to passively collect
information about your use of our website. A cookie is a piece of data stored on
your computer that lets your web browser talk with Pendleton's web server. It
saves you from retyping your user name and password every time you use our
secure checkout. If you are shopping on the Pendleton site and are having
difficulty completing your order, please check the privacy settings in your
browser. If you have your settings set to not accept cookies, you will not be
able to purchase from the Pendleton site.
When you place an order for educational materials, we will ask you to identify
your school and whether you are a consumer, educator or high school/college
student. Children under the age of 13 are prohibited from using this
The Pendleton website is intended only for those aged 13 and older. If you are
under 13, you may not register or submit personally identifiable information on,
to or through the site. Pendleton does not collect personally identifiable
information from any person Pendleton knows to be under 13.
If you do not wish to receive our printed catalog, if you do not wish to receive
promotional e-mail from Pendleton, or if you do not wish your name to be shared
with third parties for marketing purposes, please contact us via e-mail at [email protected].
Pendleton takes care to protect the security of your personal information,
including your credit card information, from loss, misuse, unauthorized access
or disclosure. However, transmissions to the website may be intercepted and
read by others and Pendleton cannot be responsible for any such
We use Secure Sockets Layer (SSL) technology to protect the security of your
personal on-line order information. To check the security of your connection to
our website, look in the lower right-hand corner of your browser window after
entering our checkout section. If you see an unbroken key or a closed lock
(depending on your browser), then SSL is active. You can also double-check
you are in a secure shopping environment by looking at the URL line of your
browser. When you are using a secure server, the first characters of the site
address will change from "http" to "https." If you cannot access the secure
server for any reason, please call and place your order by phone at