Job Title: Customer Service / Confirmation Specialist Job Number: C-14-21 Job Location: Corporate Office, 220 NW Broadway, Portland, OR 97209 POSITION HAS BEEN FILLED
Pendleton is looking for a detailed-oriented, energetic individual who enjoys a fast paced environment to join the confirmation team in the Order Services Department. Organization, multi-tasking, communication and follow-through skills will be used on a daily basis. This is a full-time position.
Responsibilities include but are not limited to:
Review wholesale account's purchase order with booked order, identifying discrepancies and reconcile issues
Process EDI inbound flat files, accurately updating new orders and prevent double booking
Initiate communication and generate written correspondence to account, Account Manager or Sales and Marketing Manager
Prioritizing tasks and coordinating with confirmation team to manage daily work flow
Provide professional telephone reorder and customer service
Enter orders from accounts and Account Managers
Verify inventory availability for booking orders
High School Diploma
1 year experience in customer service (apparel manufacturing is a plus)
Meticulous attention to detail and accuracy
Proactive problem solving skills
Strong written and verbal skills
Strong telephone skills
Excellent customer service skills
10-key by touch
Proficient in Microsoft Office including Outlook, Excel and Word
Ability to sit and work on a computer for long periods of time
Excellent benefits package. Downtown corporate office working location with convenient access
to bus and MAX.
We are an equal opportunity employer. We will contact only those applicants who best meet our requirements.
How to Apply:
Download an application form and complete it in accordance with the instructions
on the job posting. Click here to download an application form. This document requires Adobe Acrobat Reader. Click here to download the latest version of Adobe Acrobat Reader.
To have an application mailed to you:
- Call 503.226.4801 and ask for Human Resources
- Fax your request to 503.535.5827
- Email your request to Application Request
Where to send Employment Application:
FAX to 1-503-535-5827
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Pendleton Woolen Mills, Inc.
P O Box 3030
Portland, OR 97208-3030
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Hand deliver to:
Pendleton Woolen Mills
220 NW Broadway
Portland, OR 97209
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Scan completed application / resume and email pdf to: Pendleton.Employment@penmills.com.
We do not accept resumes or applications for positions not listed on our site. No
agency or recruiter referrals, please.